Privacy Policy

Effective date: October 9, 2025
Last updated: October 9, 2025

Purpose of the policy

This policy describes how THEV Industrie Inc. (hereinafter “we” or “our”) collects, uses, discloses, retains, and protects personal information collected in the course of its activities, in accordance with the Act to modernize legislative provisions as regards the protection of personal information (Bill 25).

Collection of personal information

We collect personal information in the course of our business, including:

  • when you visit our website https://www.thev.ca (hereinafter “website”) or interact with us online (forms, social media);
  • when you communicate with us by phone, email, or in person;
  • ou dans le cadre de nos relations commerciales avec nos clients, fournisseurs ou partenaires.

Personal data is collected using various methods:

Contact forms and service requests
When you fill out a form on our website or request our services, we collect the information you provide, such as your first name, last name, street address, email address, phone number, company name, and, if applicable, any attached documents (e.g., quotes, resumes, images, technical data sheets).

This information is used exclusively to respond to your request or to prepare a quote. Only the necessary information is collected.

Job applications
When you apply for a job with us or submit an unsolicited application, we collect the information provided in your application, including your resume, cover letter, and any other related documents.

This information is used solely for:

  • evaluate and process your application;
  • communicate with you during the selection process;
  • and, if applicable, facilitate your integration if you are selected.

With your consent, we may obtain information from employment references to validate your professional experience.

Social media and interactions
When you interact with us on our social media pages (Facebook, Instagram, LinkedIn), or communicate with us, we record the information you choose to provide us, such as comments, reactions, private messages, conversations, attachments, etc.

Data collected automatically
When you browse our website, certain data is collected automatically through cookies and analytics tools. This data may include:

  • your IP address;
  • the navigation language;
  • the date and time of the visit;
  • pages viewed;
  • the origin of the traffic;
  • the type of device or browser used;
  • etc.

This data is used for statistical purposes and to improve the functioning of the website. It is not used to identify you directly, except in the event of a security incident or legitimate investigation.

If you use a map on our website, your IP address or approximate location may be collected to enable the tool to function.

Use of Personal Information

We use personal information to:

  • respond to your requests for information, quotes, or contact;
  • process the applications received;
  • communicate with you in connection with our activities;
  • analyze website traffic and improve its content;
  • comply with our legal obligations.

The legal basis for processing is free, explicit, and informed consent, or, depending on the case, the performance of a contract or compliance with a legal obligation.

Communication and sharing of information

We only disclose personal information to third parties in the following cases:

  • when you agree to it;
  • when necessary to provide a service you have requested;
  • or when permitted or required by law.

Before disclosing personal information to a supplier, we ensure that they offer a level of protection equivalent to that provided by Act 25.

Some information may be processed or hosted outside Quebec, particularly by Google Analytics or certain social media platforms.
All our contractual agreements include strict confidentiality and security clauses.

When you interact with us on Facebook, Instagram, or LinkedIn, the information you share is governed by both this policy and each platform’s own privacy policy.

Internal access

Access to personal information is limited to employees and agents whose duties require it, such as members of management, administration, sales, or human resources. This information may appear on certain production documents (e.g., manufacturing orders) for internal purposes; it is not disclosed to unauthorized third parties.

Employees with access to personal information receive internal training on the principles of confidentiality and data security.

Retention and destruction of information

Personal information is retained for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Unsuccessful applications or unsolicited applications will be kept for a maximum period of 12 months from the date of receipt, unless otherwise agreed.

At the end of the retention period, the information is securely deleted or destroyed in accordance with our internal policy.

Security and privacy incidents

We have implemented reasonable administrative, physical, contractual, and technological measures to protect the personal information in our custody and control from theft and loss, as well as from unauthorized access, use, modification, and disclosure.

In the event of a privacy incident posing a serious risk of harm, we will immediately notify the Commission d’accès à l’information du Québec (CAI) and the individuals concerned.

An internal incident log is maintained and kept for five (5) years.

All employees have been made aware of the importance of protecting personal information and preventing confidentiality breaches.

Consent

Your consent may be explicit or implied. By using our website or providing us with your personal information, you consent to:

  • All terms and conditions included in this privacy policy;
  • The collection, use, and storage of data listed in this privacy policy.

Rights of data subjects

Every individual has the right, to the extent provided by law, to access personal information held by us in order to:

  • request access to the personal information we hold about you;
  • request their correction, deletion, or updating;
  • withdraw your consent to their use;
  • obtain your information in a structured technological format (right to portability).

Any requests or complaints regarding this matter should be addressed to the privacy officer named above. You may also file a complaint with the Commission d’accès à l’information du Québec (www.cai.gouv.qc.ca).

Use of cookies

Our website uses cookies and similar technologies to ensure its proper functioning, analyze traffic, and improve the user experience.

Cookies are divided into several categories:

  • Essential cookies: necessary for the website to function (security, session, language). These cookies do not require consent.
  • Analytical cookies: used to understand site traffic and improve its content. These cookies are only activated after you have given your explicit consent.
  • Marketing cookies: used to personalize content or advertising. They are disabled by default and enabled only after consent.

We use Google Analytics, which may generate anonymized browsing data and transfer it to servers located outside Quebec.

You can manage your preferences at any time from the cookie management center displayed on our website. Refusing non-essential cookies may limit certain features.

No non-essential cookies are activated without your consent, in accordance with the principle of default confidentiality provided for in section 9.1 of Act 25.

Policy changes

In order to comply with the law or to reflect any changes in our personal data management process, this privacy policy may be subject to change and modification on a regular basis. Users are advised to check this policy regularly to stay informed about our policy regarding the collection and processing of personal data.

In the event of a significant change, we will notify users via a notice on our website or by email, as appropriate. The updated version will always be available on our website.

Contact

The person responsible for protecting personal information is:

Name: Jean-François Thévenot
Position: Président
Email: info@thev.ca
Phone : 450-339-3972

This person ensures compliance with Act 25 and acts as a point of contact for any questions or requests relating to personal information.

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